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ABSL Kosovo business services sector

Advancing Kosovo's BPO, ITO,
SSC, & R&D Sectors

We aim to set the standards and directions in the industry, helping businesses grow in a competitive and sustainable ecosystem.

Discover ABSL
Western Balkans 2026 Business Services Report

Western Balkans
2026 Report

Business Services Sector

Explore the latest insights, trends and opportunities shaping the business services sector across the Western Balkans.

Download Report
Join ABSL Kosovo

Join ABSL Kosovo

Connect · Collaborate · Grow

Become part of Kosovo's growing business services community and contribute to the future development of the sector.

Join ABSL
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NEWS & EVENTS

ABOUT US

ABSL Kosovo is an independent, non-governmental, and non-profit organization dedicated to advancing the growth and competitiveness of Kosovo's Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO), Shared Service Centers (SSC), and Research and Development (R&D) sectors.

Our Mission
We strive to establish Kosovo as a prominent outsourcing and innovation hub by leveraging our youthful workforce, cost-competitive labor market, and strategic geographical location in the Western Balkans.
ABSL Structure
ABSL in Europe now comprises of sister organizations operating in Albania, Bosnia and Herzegovina, the Czech Republic, Hungary, Kosovo, Latvia, North Macedonia, Moldova, Poland, Portugal, Romania, Serbia, DACH (Austria, Germany and Switzerland), as well as Australia and New Zealand.
ABSL Global
ABSL in Europe now comprises of sister organizations operating in Albania, Bosnia and Herzegovina, the Czech Republic, Hungary, Kosovo, Latvia, North Macedonia, Moldova, Poland, Portugal, Romania, Serbia, DACH (Austria, Germany and Switzerland), as well as Australia and New Zealand.

What we do

Our mission aligns with global trends in digital transformation, fostering collaboration among stakeholders to address sector-specific challenges and unlock opportunities.

ABSL STRATEGIC PARTNERS

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JOIN ABSL TODAY

Become a member today and help position Kosovo
as the Western Balkans’ premier destination for business services and digital transformation.
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